Customer Portal Concept

Objective

Give customers a simple, secure place to check the status of work and access documents relevant to their project.

Scope of work

• User roles and access rules
• Portal information architecture
• Status and document views
• Responsive interface
• Security and deployment planning

Implementation

This concept prioritizes a small set of customer tasks, clear access states and a responsive interface. Authentication, storage, privacy and any connections to existing business systems would be scoped with the client before implementation.

Outcomes

This concept does not represent a completed client project, so no client outcomes are claimed.